Reservation and Booking:

All bookings are subject to availability and confirmation. By making a reservation through Prival, you agree to provide accurate and complete information about yourself and any guests accompanying you. Prival reserves the right to refuse or cancel bookings at our discretion, without liability, if deemed necessary.

Payment and Fees:

Payment for accommodations must be made in full at the time of booking, unless otherwise specified.Additional fees such as cleaning fees, security deposits, and taxes may apply. These will be clearly communicated during the booking process. Prival accepts payment via secure online payment methods. We do not store credit card details nor do we share financial information with third parties.

Method of Payment, Card Types accepted and Currency:

We accept payments online using Visa and MasterCard credit/debit card in AED.

Cancellation and Refunds:

Cancellation policies vary depending on the property and are specified at the time of booking. Please review the cancellation policy carefully before making your reservation.Refunds for cancellations are subject to the terms of the cancellation policy. Prival reserves the right to withhold a portion or all of the booking amount in accordance with the policy.

Refunds will be done only through the Original Mode of Payment

Delivery, Shipping and Services Policy:

The Prival will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE

Check-in and Check-out:

Check-in and check-out times are specified for each property and must be adhered to unless alternative arrangements have been made in advance.Late check-out may be subject to additional charges.

Property Use and Conduct:

Guests are expected to treat the property with respect and to leave it in the same condition as they found it.Smoking, pets, and parties may be prohibited on certain properties. Please review the property rules and regulations carefully. Prival reserves the right to charge additional fees or terminate the reservation without refund if guests engage in inappropriate behavior or violate the property rules.

Liability and Indemnity:

Prival acts solely as an intermediary between property owners and guests. We do not own or operate the properties listed on our website.Guests are responsible for their own safety and security during their stay. Prival disclaims any liability for loss, damage, injury, or inconvenience caused during the use of our services. By using our services, you agree to indemnify and hold Prival harmless from any claims, damages, or losses arising out of your use of the website or accommodations booked through us.

Intellectual Property:

The content and design of our website, including but not limited to text, images, logos, and trademarks, are the property of Prival and are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without prior written permission

Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Dubai.

Changes to Terms and Conditions:

Prival reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.

Changes to Terms and Conditions:

Prival reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions or concerns, please contact us at info@theprival.com